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Shipping Policy

  • Shipping will be via Sendle couriers, with rates calculated at the end of checkout.
  • We can deliver to Australia and New Zealand. Remote areas may incur a higher fee. This will automatically be calculated.
  • All parcels will be delivered to the provided address and will require a signature on receipt, unless authority has been given to use to leave the parcel at the front door. It is recommended to provide a work address for delivery if no one is home during business hours.
  • If no one is available to receive the parcel, a 2nd delivery attempt will be made. After that, please contact us and let us know how you would like us to proceed.

  • Seutika Pharmacy will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. 
    • Some products may be suddenly discontinued. If this happens, we will contact you to arrange an alternative product or a refund. Please contact us if you would like an alternative product or other arrangement.
    • You will be notified via email if there are any delays in obtaining any items on your order.  Order processing and delivery times may vary in peak times such as Christmas, Valentine's Day, Mother's Day, Father's Day and some catalogue promotions. Contact us for more information.