Shipping Policy

  • Shipping will be via Sendle couriers, with rates calculated at the end of checkout.
  • We currently only deliver to Melbourne Metropolitan areas only.
  • All parcels will be delivered to the provided address and will require a signature on receipt, unless authority has been given to use to leave the parcel at the front door. It is recommended to provide a work address for delivery if no one is home during business hours.
  • If no one is available to receive the parcel, a 2nd delivery attempt will be attempted. After that, please contact us and let us know how you would like us to proceed.
  • Seutika Pharmacy will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.
  • You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine's Day, Mother's Day, Father's Day and some catalogue promotions. Contact us for more information.